My firm specializes in practical excellence. Too often, people use words like "practical" or "real world" to excuse sloppy work. That leads to defects, missed commitments, and broken trust. There's nothing practical about that.
To achieve excellent results, your software teams need to do excellent work. That's where I come in. I help your teams:
- Make and meet commitments
- Eliminate defects and waste
- Deliver to market quickly and responsively
- Work effectively and productively
"Jim surpassed our expectations and I would recommend him to anyone who is serious about improving their development process."
I use proven agile techniques to help you achieve these results. I have years of experience applying agile techniques in a wide variety of situations. I led my first agile team in 1999! I'm well-known for my experience and expertise; I was an inaugural recipient of the Agile Alliance's prestigious Gordon Pask Award for Contributions to Agile Practice and I'm co-author of the acclaimed book, The Art of Agile Development.
There's no need to choose between being practical and delivering excellent results. My clients consistently find that their work becomes faster and higher quality. Nothing's more practical than delivering high quality results in a productive and timely manner. The road to excellence is practical: practical excellence.
"You influenced me to think in completely different ways, and to question traditional assumptions about everything I thought I knew about software."
Working With Titanium I.T.
I provide consulting services through my firm, Titanium I.T. LLC. Unlike larger companies that woo you with big names and then put junior people on your project, you'll work directly with me. For some projects, I'll also select pre-screened subcontractors from my extensive network to ensure you get the range of expertise you need. I've been doing business as Titanium I.T. since 2000, working with companies such as Hewlett-Packard, Novell, and Wells Fargo, so you can be assured that I'm experienced, professional, and ready to work with your corporate departments.
Sample Engagements
I customize my work to each client. My services range from high-level strategy workshops to hands-on coaching and training. When you contact me, we'll discuss your goals and I'll suggest several options for achieving those goals. Previous engagements have included:
"Jim's work was extremely effective, going beyond traditional training and focusing on achieving lasting results."
Making and Meeting Commitments
A division of a large international bank was having trouble meeting their biweekly Sprint commitments. I conducted training courses in Sprint planning and getting work to "done done", conducted a workshop to demonstrate the concepts in practice on their most challenging project, and provided monthly follow-up and support. Their teams now consistently meet their Sprint goals and planning time has been reduced from eight hours to two.
Time-to-Market Improvements
For a leading online auction site, I conducted workshops to help their CTO and his team identify long-term opportunities for reducing cycle time (the time between scheduling an idea and delivering it). We created an overall strategy for reducing cycle time by 70% and created a specific plan to eliminate 25% immediately.
"Jim visited at a crucial moment of our discovery and was able to redirect our efforts into a much more healthy and sustainable practice."
Defect Reduction
For a leading provider of electronic payment infrastructure, reducing defects was a priority. I helped them understand the sources of their defects, then provided training and immersion coaching for several teams. Afterwards, the director of engineering wrote, "My teams have gained a good deal of confidence in the resulting deliverable... [we] seem to have fewer and fewer bugs to talk about."
"The results of his efforts have been a tremendous success in our organization."
Turnkey Transformation
For a leading manufacturer of scientific instruments, I collaborated with other Agile consultants to transition a pilot team to a customized Agile process. We accompanied them through every step of the process, from visioning to weekly delivery, with on-the-job training and immersive coaching. After completion, an independent measurement organization found the following results:
- Costs decreased by 61% (saving $1.7 million)
- Defects reduced by 83%
- Schedule improved by 24%
Make an Appointment
Contact me for a free consultation about how I can help you meet your goals. Call +1-503-267-5490 to make an appointment, or email jshore@jamesshore.com. International contacts welcome.

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